Service Charter
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MKATABA WA HUDUMA
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Baraza la Chuma Chakavu
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VIWANGO VYA HUDUMA
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HUDUMA /NAMBA |
HUDUMA |
MAHITAJI |
GHARAMA YA HUDUMA
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RATIBA YA WAKATI |
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1. |
Kujibu Barua |
Hakuna |
Sufuri |
Ndani ya Siku 5 za Kazi |
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2. |
Kujibu Uchunguzi kutoka kwa Wateja |
Hakuna |
Sufuri |
Mara Moja |
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3. |
Kukiri Malalamishi |
Hakuna |
Sufuri |
Saa 48 |
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4. |
Kutatua Malalamishi |
Hakuna |
Sufuri |
Ndani ya Siku 10 za Kazi
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5. |
Malipo ya Huduma |
Bili Rasmi |
Sufuri |
Kulingana na Masharti ya Mkataba
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6. |
Kutoa Leseni ya Muuzaji |
Kulingana na Sheria |
Shilingi ya Kenya, 250,000 |
Ndani ya Siku 30 za Kazi
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7. |
Kutoa Leseni ya Usafirishaji Nje |
Kulingana na Sheria |
Shillingi ya Kenya, 250,000 |
Ndani ya Siku 30 za Kazi
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8. |
Kutoa leseni ya Uagizaji |
Kulingana na Sheria |
Shillingi ya Kenya, 250,000 |
Ndani ya Siku 30 za Kazi
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National Social Security House Block A,
23th Floor Western Wing
P.O. Box 30418 - 00100,
NAIROBI- KENYA
Email: info@scrapmetalcouncil.go.ke
Website: www.scrapmetalcouncil.go.ke
